Customer Feedback
These reviews are from when I owned Falls PC (Menomonee, WI 2006-2020) where I serviced most of Milwaukee and the surrounding area. When I moved to Grand Rapids, MI and started Grand Rapids PC Repair (2020-2023), I had my customers leave their reviews on Google, but when I moved to Cadillac, MI (8/2023) I changed my address and Google suspended my account. Rather than fight Googles artificial intelligence I just started over with Cadillac PC repair. Many of my Grand Rapids customers found out about what happened and re-wrote their reviews on my new account, to see them, plus some Cadillac reviews, click here
Jack
Owner of Innovative Designs, Cadillac, MI
Bryan is my new computer guy. He is great. I had a 25 year old business computer go down on a Sunday and new my previous computer person was closed and was hoping someone could help immediately. Googles computer repair and found Bryan was open on Sunday. Took my computer to him, along with another older computer. Told him it was for my business. He looked at it and called me to say the old computer was shot, but he could rebuild the other computer and upgrade it. He had it rebuild and ready to go in 2 days. I brought it home and had to update the business software to run on the upgraded computer. Bryan came over and worked with the software techs online to make sure everything went smoothly, except we had to get another port card for the second machine we use. Bryan found one at a good price and came over and installed it. He is a night owl and works on computers all night to make sure you get your computer fast. Can thank him enough for his work and making sure everything is working as it should. He called may times to make sure I was happy with everything. Thanks again for all your great work. As I said earlier he is my new go to computer person.
Andrew
Cadillac, MI
Bryan was great! He diagnosed and fixed my PC in a quick manner and gave me quality expertise in the repair options I could choose. On top of that he helped me with my cable management and it was extremely appreciated. Cadillac has a good one now!
Pat Vice
President/Owner Craters & Freighters
www.cratersandfreightersmilwaukee.com
We had several issues with repairs done by another Computer repair service (OneClick).
Bryan was able to resolve all of the issues and get everything working again. We will definitely utilize his services in the future. Issues that he found from the other company were: • Hard drive was mounted in hard drive holder upside down then hard drive holder was placed in the PC backwards so it was never mounted, not screwed in place, just hanging loose. • Windows was not activated and was not able to activate, possibly due to bad license key.
James M.
Excellent and inexpensive repair. Twice repaired my old laptop, made it respond like new. Trustworthy and friendly. Highly recommend.
Joyce B.
I am so glad that I had Falls PC fix my
computer. It works great – before I had it repaired, I was ready to throw it out the window. Price and time were excellent !!
Fitzgerald
Menomonee Falls
Brian, thank you so much for fixing my computer (White Dell) – everything is running better now.
John Paul
Alpine Service LLC
Hartland Wis.
Bryan has built 2 computers for me within the last year. Both experiences were positive, quick service very good value, I would use his services anytime……. (My note: John has been a repeat customer over the years. I’m working on one for him now 4/6/17)
Tyler Waldschmidt’s
Town & Country Mart
Menomonee Falls
Falls PC gets the job done right. Quick turn around time, and great results!
Unique Resumes
262-251-6485
Menomonee Falls, WI
Bryan was awesome. First time I used new computer equipment without glitches and errors in setting it up at my office. I would recommend him without a doubt. He has rebuilt and completely built two computers for my office. He saved my documents FROM MY OLD COMPUTER, which is crucial for my business and I am completely satisfied with his excellent work!!
Rae Knoderer with Unique Resumes and Business Documents
<CALL US FOR A DISCOUNT ON YOUR RESUME ORDER FOR READING THIS MESSAGE>.
Josh
Bryan did a great job
with my computer. Fast service and very nice.
Marilyn
Just wanted to tell you that my new computer is great! It was easy to hook up and everything started right up. It is much quicker than what I had before. No waiting, waiting. Thank you for transferring all of the bookmarks, pictures, documents, etc. I was so happy to see you were able to do so. Have a good weekend.
Jason Y.
great Job, Quick, painless and well within budget.
Dick Heinzelman
Great Job Fixing My Computer Message:
Brian did a great job on my computer and he put a lot of time and effort into it …… and still the bill was very minimal. I had a mess of viruses and he did an excellent job repairing it. My computer never ran so well!! He is a perfectionist and is very knowledgeable about his work. He really goes the extra mile to help his customers out. Thank you Bryan!!
Jason Young
great Job, Quick, painless and well within budget.
Deepak S.
Menomonee Falls
Thanks bro for fantastic job on my laptop (broken laptop screen).
Cindy H.
Germantown, WI
Thank you again for getting our sons laptop done so quickly, our son is in the Army and will be getting deployed soon and his labtop is everything to him when he is deployed including us his parents which we stay in contact with him thru Skype.
Judy W.
Falls PC did a great job getting rid of nasty virus and getting my computer back to working again! Great price & great advice!
Wendy
Menomonee Falls WI
Brian is Great. I have had 3 computers into him and he was able to fix all of them in record time. Now my brother wants me to bring in his laptop too. I am blessed to have you around this area so I can come to you with any computer problems. Thanks Brian
Donna B
Germantown
Very helpful and considerate. I feel very confident about his computer skills as well as integrity. Thank You Bryan!
Robert P
Menomonee Falls
Bryan is top shelf all the way. I came to him a year ago trying to buy a lap top but had him build a desk top instead that is still running magnificently. Then last August I brought in my old desk top and Bryan got it to work when I thought it had died. He made improvements with the hard ware and he replaced a power supply which was the real culprit. Then a couple of months ago I had Bryan build another custom desk top but one that fit the needs of my mom without the garbage that new ones come with. That machine is working superbly for my mom. Thanks Bryan!
Dave O Location
Menomonee Falls, WI
I am a novice when it comes to computers, and I wanted a really good gaming PC for the kids (and me). Bryan did a great job selecting components and suggesting a set-up. The computer he built is extremely fast, and I saved quite a bit of money working with him. I will definitely go to him for my next computer.
Jennifer Ellis
Menomonee Falls, WI
Great work on my PC. I will definitely tell people about your business.
Austin utech
hey Bryan, its Austin Utech. you recently fixed my computer and i just wanted to thank you. you helped me out a lot.
Corey and Tammy Vance
Menomonee Falls
Bryan at Falls PC replaced our hard drive and made changes to the programs on our PC and it’s running better than it ever has….all for a fraction of what we would have paid his competitors
Wesley Knutsen
Menomonee Falls, Wi
Hi, I thought I would let you know that my computer has been working fine since you repaired it. Thanks, Wes
Charles Fonaas
West Allis,WI
I’ve had work done on this computer before and it’s never come back to me like this. It’s PERFECT!!! No problems getting programs or devices to work. Even things I didn’t expect to work did! Excellent work!!I couldn’t be more satisfied.
Joe S.
Menomonee Falls
I brought in a computer with multiple problems, Bryan got it running better than when it was new. One of many things he did – instead of loading just any virus protection, tried three and determined which was most compatible with my computer.I have brought my computer to other shops over the years; any other shop with which I am familiar would have charged me at least twice as much as did Falls PC.
Mike C.
Milwaukee
I would recommend Falls PC to anyone who has computer problems. I took my laptop to Bryan and he was able to remove a virus and change the hard drive at minimal cost. I would have paid a small fortune anywhere else. I will be taking my PC to Bryan and I will continue to go to Falls PC for all of my computer needs. Thanks again Bryan.Mike C.
Mindy Location
Menomonee Falls
My problem with my laptop baffled me so I took it to Milwaukee PC here in Menomonee Falls and I was told my laptop is known to go to hell in 2 years (Id already had mine for 1 1/2 yrs) and that it was junk. They did not recommend fixing it. They answered my questions unprofessionally, even cocky-like. I did not like the whole confrontation so I took my computer and left. I did research and found Falls PC. Thank God. He fixed it in 2 days. It seemed to be an easy task for him and everything works great! Thank you Bryan, Great job!
David Campbell
Menomonee Falls
Hello Brian, Thanks again for doing an awesome job updating the windows operating system on my IBM Aptiva desktop. I owe you one. Give me a call if you ever need anything. Dave C.
Jim Friedrichs
Milwaukee
You kindly repaired my computer (Dell 4550)last month. So far everything is ok. Thanks. Jim
Bob Jakubowski
Menomonee Falls
The I7 works great, happy with system and its cost. A little slow to start, but once loaded it is very fast. I would like vista 64, no problems. I would recommend Falls PC.Bob Jakubowski
Mary Kay
Milwaukee
I highly recommend Bryan for computer repair. He knew immediately what was wrong with my computer and fixed it. He gave me some valuable advice about virus protection. My computer was running slowly and I had contacted Warner Cable about the problem. They said nothing was wrong on their end. Bryan went out of his way to come to my house, called Warner Cable and insisted they send someone out. They did, and it turned out that it was a problem with Warner Cable. I never would have gotten anywhere without Bryan.
Barbara Location
Milwaukee
I had some work done on one of my computers and I was satisfied with the work and service. It was finished in a
timely manner and best of all it didn’t cost me an arm&leg to get it repaired. I will use this company again for all my computer repairs and I highly recommend to anyone. 2009
Corey Smith
Sussex, WI
Bryan, I can’t say enough good things about you. You certainly know your stuff. I’ve rarely gotten the level of service from other business’, that I get from you. Thanks so much, I tell everyone I can about you.Corey Smith
Tom Stark
Menomonee Falls
Everything is working fine, except I can’t get rid of my cookies, i know you told me to leave them, but they drive nuts, interrupts me all the time. My overall service was great I will certainly go back Bryan –
Falls PC: I think it’s something else. Cookies are hidden and you don’t see them. They are code that is read by web pages. If you want, you can call me and I can most likely help you over the phone so you don’t have to bring it in and pay again.
If you really want to remove your cookies you can use a program called CCleaner. You can set it to remove cookies when the computer starts. You can also tell it what cookies not to remove. You can get it here: http://www.ccleaner.com/download and if you need help setting it up just give me a call.
John S Location
Milwaukee
I wanted to say that my experience with Falls PC was the best I have ever had. Bryan, was extremely helpful, patient and knowledgeable about my new pc. He guided me through the entire process and gave me the most value for my money. When the parts arrived he assembled them very quick and the support after I got my pc home has been out of this world. If you have any questions feel free to contact me.Thanks again BryanJohn S
Virginia Troller
Menomonee Falls, WI
This was such an awesome find!!!! I feel that Bryan puts a lot of thought and time into your computer problems. Bryan kept me informed on every step of the process, very informative. He was quick and proficient as well. I highly recommend Falls PC…in fact, I already have! The price is perfect and Bryan definitely went above and beyond.
Diane Weber
Very thorough recovery of a very loused up system. Will be sure to call if I have any future problems.
Dawn Boyd Location
Milwaukee
I was very happy with the repair service Bryan did on my computer. It was basically shut down with viruses. He backed up everything so I wouldn’t lose anything I had and reinstalled windows. My computer now works great. He kept me well informed of the progress and I am very happy with the outcome. Several other places wanted over $250 to do the same job.
Gavin Kemp Location
Milwaukee, WI
When I had some Hard Drive issues with my Desk Top Computer, Brain was able to quickly and affordably fix it – plus some additional work for the same price. I also brought him a new Lap Top Computer I had got – and he helped me configure it the way I wanted. Very helpful, honest guy.
